There are two key words that all managers must consider when it comes to assessing individual staff members. These two key words are:
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Have you ever considered holding a "Truth Week" for your business?
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A recent article outlining the collapse of Frigrite may hold the key to the old adage "too many eggs in the one basket".
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Some tips for a happyFestive Season
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The following note came through from a client who is receiving coaching:
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When it comes to leadership, does gender matter? Is there a difference between women leaders and men who lead? If so, what are the unique qualities of female leadership that the most effective women leaders possess, and are they...
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Time Management? It's impossible. Nothing mere mortals do will create more than 24 hours in a day.
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Some managers gain their positions as logical extensions of their career path and training. They've progressively gained both academic knowledge and real-world experience, and have then blended those into every-day skills in a...
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Ask yourself these four questions:
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Your business is your "vehicle" in a very real sense, in that you probably built it at the outset to take you to a "desired destination"
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We've all heard it, "Kaawww-aww" the deep throaty call of one crow to another, often with a corresponding response from some far distance. Crows are highly intelligent and have a complex and sophisticated social system.
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Good email and internet policies go along way to improving workplace relations and keeping everyone safe. Steven Troeth, a lawyer with Gadens in Melbourne, advises that a good policy should;
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As we reach the end of financial year, we review our client files. In turn, we recommend that our clients conduct a review of their business including their policies, their procedures and their websites.
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According to recent World Bank figures, Australia and Norway are the two most resource-rich nations on earth but where Norway imposes heavy taxes on the companies mining their resources (a reported 78%), Australia seems...
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Use your Active Listening skills to build rapport and an opportunity picture that is, a clear idea of the challenges they face, and the types of opportunities that provide them with profit.
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The absolute secret to being able to gain a prospective client's interest quickly is to appear valuable to them. Develop your BBQ Speech which you can use when introducing yourself or when asked what you do (as might happen at a...
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Dan Pink, of A Whole New Mind fame, was noted as saying this a while ago; "Anything that can be 'routinised' will be put on a microchip or in a software programme. Whether you are a lawyer or an accountant, you will be...
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At Glasgow airport they play natural, ambient sounds (birds singing, plus soothing chill-out music underneath it) over the loudspeakers to relax travellers. Sales in the airport shops went up 10%.
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"If by age 30 you're not making more than what your parents currently do, you've not been successful in your career." Anon Gen Y-er (Source 'Managing Gen Y and Gen Y as Managers' Lauren Johnston)
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The Short AnswerWhat someone will pay for it, and not a cent more!
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I recently had the pleasure of watching the classic 1982 Richard Attenborough movie on the life of Gandhi, and I was struck by the authenticity with which he lived his life. Here was a man who truly 'walked his talk'.
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The military has had plenty of time to reflect on leadership and, in the interests of building effective armies, how to engender it in the widest range of individuals, so here's a military view for comparison:
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In our last newsletter, mention was made of the effects of stress. For those of you who received it we also ran a story about stress and the fight or flight response in our November eNewsletter.
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Real or Imagined?That's an inflammatory question when it comes to assessing someone else's state of being - whatever they feel is real! What I am indicating, though, is the need to check to see if the root of the problem is...
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In 1998 a business magazine ran a contest asking for Dilbert-like quotes from people who had real-life Dilbert-like managers. Here are some of the winners.
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As we launch into a New Year it's a time to set goals and to focus on achieving them but it's also a good time to check to see that we've set "End Goals" and not just "Means Goals".You know what I mean don't you? It's...
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I can hear you saying that the solution is to "get yourself a coach" - but what about when you are the coach?
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If you employ people, you will find strength and progress in adopting the following perspective and repeating it to yourself until it is second nature
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There has been a lot written about the need and process for developing Vision, Mission and Value statements for a business
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I don't know about you, but the doom and gloom being expounded in the press at the moment could make one wonder why they're in business!
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When US Insurance giant AIG (which, mind you, at the end of the day is just another business like yours or mine) finally suspected they might have a bit of a cashflow problem, its chairman went to their bankers saying he needed a...
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If you were the chief of your tribe, and lightning struck the big tree in the middle of your village, and all of your tribe were running around in a panic, shouting, "God is angry with us. God is punishing us. The world is...
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One of the limited number of other people's newsletters I read regularly is that of Canadian Coach, Donald Cooper, and in this article, I am taking a lead from him.
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In times of challenge, excellent leadership will be the common factor for the majority of those businesses who thrive...
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we start clearing their decks so that there is room in which they can think, plan and then begin the process of change that will get them what they want.
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New legislation is that Change always presents Obstacles and Opportunities as the two sides of a single coin...
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Here are three strategies proven by winners to work in a downturn...
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The market, like the seasons, has contracted and if we are smart we'll adjust our behaviour to harmonize with it - or wear the consequences.
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It's my firm belief that no one in business should use a "call waiting" option on their commercial lines.
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